Terms and Conditions
It is the responsibility of the named person on the booking enquiry to understand, agree, and accept responsibility for all booking conditions, including all payments due by specified dates. By proceeding to pay a deposit, you accept that you are entering into a contract and you agree to be bound by these conditions.
If for any reason you need to cancel your entire booking the following charges apply:
- 16 weeks notice: 10% of remaining balance
- 12 weeks notice: 20% of remaining balance
- 8 weeks notice: 30% of remaining balance
- 4 weeks notice: 60% remaining balance
- Less than 4 weeks: 100% remaining balance
Once a deposit has been taken along with the number of people to be booked in, should any person wish to cancel at any time before the booked date, then 50% of the charge for their service will be payable. If on the very rare occasion I have to cancel your booking within one month of the booked date I will do my upmost to organise a replacement artist, failing that I will refund any monies paid, excluding any trial costs.
Travel & Expenses
A travel charge to all locations further than 10 mile radius of Braintree, Essex will be charged at 40p per mile. All additional travel costs including parking, public transport and congestion charged must be paid for in advance. Where roads are Permit only, you must notify me of this, provide a valid permit or find a suitable place for me to leave my vehicle for a non-limited amount of time. Should accommodation be required then this must also be booked and paid for prior to my arrival.
Deposits & Payments
A £50 non-refundable deposit is required upon booking to secure your date. This will then be deducted from your final balance. Payments can be made via cash or bank transfer. Trial payments must be made in cash on the day or via bank transfer 24 hours before and the same applies to any remaining balances.
Trials can be held at my home address in Braintree or at the location of your choice, where travel fees may apply. Please enquire for availability. Should you for any reason decide not to go ahead with your booking once the trial has taken place, you have 48 hours to cancel in order to receive a refund of your deposit only. Cancellations after this time will not receive any refunds.
You must inform me of any allergies that may affect the use of any cosmetic products that are used on the skin, around the eyes, scalp and in the hair. Please provide ingredient name and if known, the brands that are affected.
Photograph & Image Copyright
I like to take photos of all the work that I do as well as before and after shots. These images are used to help keep my portfolio updated and can be used on my website, Facebook, Instagram as well as other social media sites and search engines. If you are not happy for me to use these images then you must make this known to me in writing prior to the trial/booked date. (whichever is sooner.)
Any discounts or refunds that may or may not be given are solely at my discretion. Prices are subject to change. If you have any questions on the above please do let me know. Thank you.